Shipping policy

Shipping Policy – 3 Punk Ales

Order Processing

  • We process and ship orders Monday–Friday, excluding holidays.

  • Some products are fulfilled in-house (like select brewery merch) and ship directly from our taproom. Others are fulfilled through our print-on-demand partner (Printify) and may ship from different locations.

Fulfillment Times

  • In-house merch: usually ships within 3–5 business days after your order is placed.

  • Printify products: typically fulfilled and shipped within 5–10 business days, depending on the product and demand.

Pre-Orders

  • From time to time, we offer pre-order items that are not yet in stock.

  • Pre-orders will ship on or shortly after the announced release date. Please check the product page for specific launch timelines.

  • If you order pre-order items along with ready-to-ship items, your order may be split into multiple shipments so you don’t have to wait.

  • Shipping timelines for pre-orders are estimates and subject to change, but we’ll keep you updated by email if anything shifts.

Shipping Rates & Carriers

  • Shipping rates are calculated at checkout based on your location and the products in your order.

  • Orders may arrive in separate packages if you ordered both in-house merch, Printify items, and/or pre-orders.

  • We use standard carriers such as USPS, UPS, or FedEx (depending on the fulfillment location).

Delivery Estimates

  • U.S. orders generally arrive within 5–12 business days after fulfillment.

  • International orders may take 2–4 weeks, depending on customs and local delivery services.

  • Please note: these are estimates and not guaranteed delivery windows.

Tracking

  • Once your order ships, you’ll receive a confirmation email with tracking information.

Delays & Issues

  • Shipping times may be delayed during holidays, product launches, or other high-demand periods.

  • If your order hasn’t arrived within the expected timeframe, reach out to us at [your contact email] and we’ll help track it down.

Damaged or Lost Packages

  • If your order arrives damaged, please email us with photos within 7 days of delivery.

  • For lost packages, contact us so we can work with the carrier or Printify to resolve it.